If you have a question or need to report an issue Click Here to Submit  a Ticket - If you are inquiring about an order please include the order number - if you don't have your order number we need your first AND last name - Thanx

When you click Submit Ticket an actual ticket will be created in our system that we can monitor until the ticket is closed. A closed ticket means a question has been answered or broken part has been replaced, etc. The advantage to you is that you can click on a link in each email we send. Track our progress on-line - 24/7. Additionally, we are able to have a birds-eye-view of all our daily customer service inquiries without having to sort through a mind numbing number of emails.  

Thank you for the opportunity to earn your trust - If you have trouble submitting a  ticket you may contact us at info@windycityparrot.com