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The Hot Help Desk offer two type editions, Hosted Edition and Installable Edition. With hosted edition, you can apply a help desk on our server, and store data in our database. In such circumstances, you needn't install any software, hardware and you needn't purchase new domain, nor new hosting. What you need to do is just visit it. With installable edition, you can download and install the software package on your web server, and partially customize Hot Help Desk to look more like your web site, you can access it with your domain. Click here to download help document. Feature Free Hosted Edition Premium Hosted Edition Free Installable Version Premium Installable Version Cost $0 / Month $14 / Month $0 / Copy $260 / Copy Setup Run On Our Server Run On Our Server Install & Run On Your Server Install & Run On Your Server Max Tickets 20 Unlimited 20 Unlimited Max Technicians 1 Unlimited 1 Unlimited Max Departments 3 Unlimited 3 Unlimited Max Disk Space 5M 100M 5M Unlimited News Downloads To-Do List Knowledge Base Private Message Tickets Report Reply Template Predefined Reply No Advertisement Action Demo | Register Demo | Register Download Purchase