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Service Plans
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Home > Service Plans
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The Hot Help Desk offer two type editions, Hosted Edition and
Installable Edition.
With hosted edition, you can
apply a help desk on our server, and store data in our database. In such circumstances,
you needn't purchase
new domain, nor new hosting. What you need to do is just visit it.
With installable edition, you can download and install the software package
on your web server, and partially customize Hot Help Desk to look more like
your web site, you can access it with your domain.
Click here to download help document.
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Feature |
Free Hosted Edition |
Premium Hosted Edition |
Free Installable
Version |
Premium Installable Version |
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Cost |
$0 / Month |
$14 / Month |
$0 / Copy |
$260 / Copy |
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Setup |
No Server Required
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No Server Required
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Install & Run It Yoursel |
Install & Run It Yoursel |
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Max Tickets |
20 |
Unlimited |
20 |
Unlimited |
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Max Technician |
1 |
Unlimited |
1 |
Unlimited |
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Max Department |
3 |
Unlimited |
3 |
Unlimited |
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Max
Disk Space |
5M |
50M |
5M |
500000M |
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News |
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Downloads |
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To-Do List |
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Knowledge Base |
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Private Message |
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Tickets Report |
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Reply Template |
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Predefined Reply |
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No Advertisement |
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Action |
Demo |
Register |
Demo |
Register |
Download |
Download |
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